[cisco-voip] UCCX Flex Licensing

Anthony Holloway avholloway+cisco-voip at gmail.com
Mon May 11 16:20:57 EDT 2020


All,

Anyone already deal with this themselves?  I am reading/being told
something I cannot swallow as the truth, because it seems so ridiculous.

I am being told that you need a Premium license to even login as a
Supervisor at all.  Like, not for extra functionality (silent monitoring),
but just as a basic license requirement to even sign in.

Also, I am being told a Premium license is required for Administrative
users too.  Like, even the app admin account.  So what, completing a fresh
install now requires a Premium license?

Are either of these true?  Can you confirm from your own tests that this is
in fact how Flex works in UCCX on-prem?
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20200511/d93a4ef4/attachment.htm>


More information about the cisco-voip mailing list