[cisco-voip] UCCX Flex Licensing

[Brian Meade]

Pretty sure when buying as A-Flex-CC that it always just gives you Premium
licensing on the CCX side.  Had this cause an issue with a customer that
was staying on Enhanced for the extra CTI ports for many years.

On Mon, May 11, 2020 at 4:23 PM Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> All,
>
> Anyone already deal with this themselves?  I am reading/being told
> something I cannot swallow as the truth, because it seems so ridiculous.
>
> I am being told that you need a Premium license to even login as a
> Supervisor at all.  Like, not for extra functionality (silent monitoring),
> but just as a basic license requirement to even sign in.
>
> Also, I am being told a Premium license is required for Administrative
> users too.  Like, even the app admin account.  So what, completing a fresh
> install now requires a Premium license?
>
> Are either of these true?  Can you confirm from your own tests that this
> is in fact how Flex works in UCCX on-prem?
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