[cisco-voip] UCCX Flex Licensing

[Anthony Holloway]

But seriously, a premium license to administer the system?  Does this
include the appadministrator account too?  Do you have first hand
experience with it?

On Mon, May 11, 2020 at 4:16 PM Pawlowski, Adam <ajp26 at buffalo.edu> wrote:

> This was the information I heard as well, and the purchase quantities are
> based on feature utilization and concurrency.
>
>
>
>
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> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Brian
> Meade
> *Sent:* Monday, May 11, 2020 5:07 PM
> *To:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
> *Cc:* Cisco VoIP Group <cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] UCCX Flex Licensing
>
>
>
> Pretty sure when buying as A-Flex-CC that it always just gives you Premium
> licensing on the CCX side.  Had this cause an issue with a customer that
> was staying on Enhanced for the extra CTI ports for many years.
>
>
>
> On Mon, May 11, 2020 at 4:23 PM Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
> All,
>
>
>
> Anyone already deal with this themselves?  I am reading/being told
> something I cannot swallow as the truth, because it seems so ridiculous.
>
>
>
> I am being told that you need a Premium license to even login as a
> Supervisor at all.  Like, not for extra functionality (silent monitoring),
> but just as a basic license requirement to even sign in.
>
>
>
> Also, I am being told a Premium license is required for Administrative
> users too.  Like, even the app admin account.  So what, completing a fresh
> install now requires a Premium license?
>
>
>
> Are either of these true?  Can you confirm from your own tests that this
> is in fact how Flex works in UCCX on-prem?
>
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>
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