[cisco-voip] UCCX Flex Licensing

Brian Meade bmeade90 at vt.edu
Mon May 11 17:34:44 EDT 2020


It seems to be the same license consumption as before from what I've seen
but just they only give you Premium licenses now.

On Mon, May 11, 2020 at 5:21 PM Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> But seriously, a premium license to administer the system?  Does this
> include the appadministrator account too?  Do you have first hand
> experience with it?
>
> On Mon, May 11, 2020 at 4:16 PM Pawlowski, Adam <ajp26 at buffalo.edu> wrote:
>
>> This was the information I heard as well, and the purchase quantities are
>> based on feature utilization and concurrency.
>>
>>
>>
>>
>>
>>
>>
>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Brian
>> Meade
>> *Sent:* Monday, May 11, 2020 5:07 PM
>> *To:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
>> *Cc:* Cisco VoIP Group <cisco-voip at puck.nether.net>
>> *Subject:* Re: [cisco-voip] UCCX Flex Licensing
>>
>>
>>
>> Pretty sure when buying as A-Flex-CC that it always just gives you
>> Premium licensing on the CCX side.  Had this cause an issue with a customer
>> that was staying on Enhanced for the extra CTI ports for many years.
>>
>>
>>
>> On Mon, May 11, 2020 at 4:23 PM Anthony Holloway <
>> avholloway+cisco-voip at gmail.com> wrote:
>>
>> All,
>>
>>
>>
>> Anyone already deal with this themselves?  I am reading/being told
>> something I cannot swallow as the truth, because it seems so ridiculous.
>>
>>
>>
>> I am being told that you need a Premium license to even login as a
>> Supervisor at all.  Like, not for extra functionality (silent monitoring),
>> but just as a basic license requirement to even sign in.
>>
>>
>>
>> Also, I am being told a Premium license is required for Administrative
>> users too.  Like, even the app admin account.  So what, completing a fresh
>> install now requires a Premium license?
>>
>>
>>
>> Are either of these true?  Can you confirm from your own tests that this
>> is in fact how Flex works in UCCX on-prem?
>>
>> _______________________________________________
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>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
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