[cisco-voip] Jabber client issue

Ahmed Abd EL-Rahman Ahmed.Rahman at bmbgroup.com
Thu Oct 22 12:11:06 EDT 2020


Dear Gents,

We have a setup for Jabber over MRA, expressway version 8.11.4 with CUCM/IM&Presence/Unity Connection version 11.5(1)SU8 with push notification configured, let's say a user has an iPhone Jabber and a desk IP phone with the same extension, when he receives a call both rings normally, but if he picks the call from the IP phone the Jabber on his mobile keep ringing although the call was already being picked from the IP Phone??

so anyone came across the same issue?


Best Regards

Ahmed Abd EL-Rahman
Senior Network Engineer

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