[cisco-voip] Problem registering Webex Room Kit to the cloud

ROZA, Ariel Ariel.ROZA at LA.LOGICALIS.COM
Fri Oct 23 14:17:22 EDT 2020


Hi Guys and Gals,

Have you ever seen this error: activation failed. system time adjustment failed while registering a Room Kit to Webex?

I have already setup NTP with and internal NTP Server, and Diagnostics on the unit show NTP as ok. But I run the wizard to register it to Webex, I input the activation code, and after "thinking" for a while, I get that error.

The very odd thing is that the NTP section in the configuration menu is missing after my first attempt to register the device (That is already set to use Webex, and not CUCM)

Ariel Pablo Roza
Post Sales UC Engineer / Southern Cone [cid:image005.png at 01D6A94F.9838FB30]

t: (011) 5282-0458
m: (011) 5017-4417
ariel.roza at la.logicalis.com
Av. Belgrano 955 - Piso 20 - C1092AAJ
CABA - Buenos Aires - Argentina
www.la.logicalis.com<http://www.la.logicalis.com/>

[cid:image003.png at 01D6A945.47D928E0]
[firmacalidad-1]

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