[cisco-voip] Is it possible to bulk export phones from CLI or API?

[Louis Koekemoer (MEA)]

Hi,

I recently upgraded my CUCM clusters to CUCM 12.5su3. I hit a bit of an issue. 2 bugs. 1 on exporting all devices or all UDP, all details and 2 generating UDP reports or Phone reports. I need to do these on a weekly basis and I have 3 cluster with around 7000-1000 UDP per cluster and up to 33000 phones/devices per cluster. Now as per the below it breaks on around 700-800 devices. I logged a TAC case and this is what TAC identified. Firstly the customer is not happy with bleeding edge(Not released yet). I am not very clued up on API's but is there possible a way I can either "export" all devices, all details via cli or with a API? I have a few more clusters to upgrade but all put on hold due to this.


1. https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvv67192

Symptom:
Export of Bulk Phones Job , stays in "Processing" State and does not "Completes"
Export of Bulk UDP Job , stays in "Processing" State and does not "Completes"

Conditions:
Export fails if it's more than 520 phone records through Phone -> Export Phone/UDP -> All Details

Workaround:
1. Export phones around 400 records through Phone -> Export Phone -> Specific Details
2. Export 800+ records through Import/Export -> Export operation.


The known fixed version is CCM.12.5(1.14900.42) but is going to be released in late February.

2. https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvw44625


Symptom:
When customer submits bat job for (Bulk Administration --> Phones --> Generate Phone Reports) failed event can be observed from Job Scheduler page.

Issue started after upgrading to CUCM 12.5 SU3

Conditions:
Generate Phone Report under Bulk Administration

Workaround:
While Generating the  Phone Report,
Bulk Administration --> Phones --> Generate Phone Reports  after selecting mandatory fields,
under IP Phone services fields two checkboxes are there for speed dial services and IP Phone services, if the user can checked those boxes and run the job Report will generate successfully

The known fixed version is CCM.12.5(1.14900.42) but is going to be released in late February.
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