[cisco-voip] Alternatives for MediaSense simple recording?

[Kent Roberts]

Check out Orecx.         They are cheap… can do basic recording… has lots of plug in options…. Api’s etc.       I can dail the direct recording number I have setup with BIB and it will start recording.   Should work for you application as it should do conferencing…..

Can you send me more info about this app.   The conference bridge for recording would be useful, where BIB doesn’t exist on an end point…


> On Jan 11, 2021, at 10:54 AM, Nick Barnett <nick at barnett.email> wrote:
> 
> Hey folks. What are people using now that MediaSense is EOL? It was fine for what it was. It just recorded anything you threw into it. it weaseled it's way into some weird apps we have, and now I'm kinda stuck.  We have an iphone app that was developed to work in areas with poor data connectivity. It creates a conference call to a PSTN number that routes into our system and is a route pattern attached to a SIP trunk directly to MediaSense. 
> 
> From there, we use APIs to pull the file down and save it using meta data from the initial call.
> 
> We aren't using ANY of the recording profiles or advanced features of mediasense. Our new recording system is NICE Engage and they don't offer any way to record via route patterns.
> 
> Are there any open source, or really ANYTHING else out there that can do this simple procedure? The most basic of requirements are 1) non proprietary audio format 2) retrievable with an API or script. My cisco account team can only recommend Webex for recording which doesn't look to allow recording with a route pattern. Our VAR sells NICE which requires an extra application to kick of a recording like this. 
> 
> What are you guys using? Any suggestions for me?
> 
> Thanks,
> Nick
> 
> P.S. just to be clear, MeidaSense is not our quality assurance platform. We use NICE Engage for that and it's fine for now... just looking for something to fill the gap left by a disappearing MediaSense and our route pattern recording method.
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> https://puck.nether.net/mailman/listinfo/cisco-voip <https://puck.nether.net/mailman/listinfo/cisco-voip>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20210111/b57e3a13/attachment.htm>