[cisco-voip] Alternatives for MediaSense simple recording?

[Brian Meade]

Unity Connection Live Record may be an option you could try and have it
conference in that number.

I think MediaSense is still around for video call handlers/video
voicemail/video on hold if I remember correctly.  I think they only killed
it for recording calls.

On Mon, Jan 11, 2021 at 1:56 PM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> I sure was sad when they EOL’ed Media Sense. I really wanted to do video
> call handlers and video voicemail and greetings.
>
>
>
> Take a look at https://www.mns.vc/ they might have what you’re looking
> for.
>
>
>
> Lelio
>
>
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Nick
> Barnett
> *Sent:* Monday, January 11, 2021 12:54 PM
> *To:* cisco-voip <cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] Alternatives for MediaSense simple recording?
>
>
>
> *CAUTION:* This email originated from outside of the University of
> Guelph. Do not click links or open attachments unless you recognize the
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>
>
> Hey folks. What are people using now that MediaSense is EOL? It was fine
> for what it was. It just recorded anything you threw into it. it weaseled
> it's way into some weird apps we have, and now I'm kinda stuck.  We have an
> iphone app that was developed to work in areas with poor data connectivity.
> It creates a conference call to a PSTN number that routes into our system
> and is a route pattern attached to a SIP trunk directly to MediaSense.
>
>
>
> From there, we use APIs to pull the file down and save it using meta data
> from the initial call.
>
>
>
> We aren't using ANY of the recording profiles or advanced features of
> mediasense. Our new recording system is NICE Engage and they don't offer
> any way to record via route patterns.
>
>
>
> Are there any open source, or really ANYTHING else out there that can do
> this simple procedure? The most basic of requirements are 1) non
> proprietary audio format 2) retrievable with an API or script. My cisco
> account team can only recommend Webex for recording which doesn't look to
> allow recording with a route pattern. Our VAR sells NICE which requires an
> extra application to kick of a recording like this.
>
>
>
> What are you guys using? Any suggestions for me?
>
>
>
> Thanks,
>
> Nick
>
>
>
> P.S. just to be clear, MeidaSense is not our quality assurance platform.
> We use NICE Engage for that and it's fine for now... just looking for
> something to fill the gap left by a disappearing MediaSense and our route
> pattern recording method.
>
>
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