[cisco-voip] UCCX skill manager page

Myron Young mdavid_young at hotmail.com
Sat Jul 3 15:05:35 EDT 2021


We had the same discovery as well. It’s no longer a separate page but functions are within Finesse webpage as an advanced capability to your supervisors, but the supervisors need to have appropriate permissions from CCX admin. Search under supervisor capability view and thats where the access control is managed.

On Jul 3, 2021, at 1:31 PM, James Dust <james.dust at charles-stanley.co.uk> wrote:


Afternoon all,

We have recently moved our users on a version ‘’12.5.1’’ UCCX cluster, and apparently our supervisors were able to access skill’s page on the previous version via this link ‘’ https://hostname/mobileskillmanager/index.html’’

As this no longer appears to be working, is this a feature that’s been withdrawn of something that needs to be enabled?

Many thanks in advance.

James




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