[cisco-voip] CCX Selected Resource User ID showing as Stars

[Matthew Loraditch]

We collect the name of the agent for recording to our ticketing system.

Apparently no one has used this piece of  data in a long time, but I noticed it today. All agents are showing up as "***"

CCX 12.5

Here is what the script does:
[cid:image001.png at 01D761F6.8425D540]

And the values I got in my debug:


[cid:image002.png at 01D761F6.8425D540]

What is going on here? Do I need to change how I capture this?

Matthew Loraditch
Sr. Network Engineer
(He/Him/His)
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch at heliontechnologies.com
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