[cisco-voip] CCX Selected Resource User ID showing as Stars

[Anthony Holloway]

Interesting!  I just tried something like this in 12.5(1) and I get the
same thing as you.

I did achieve the desired outcome using the Get User Info step instead of
casting the User object to a String,

*cleanAgentID = Get User Info (selectedResource, Identifier)*

On Tue, Jun 15, 2021 at 2:02 PM Matthew Loraditch <
MLoraditch at heliontechnologies.com> wrote:

> We collect the name of the agent for recording to our ticketing system.
>
>
>
> Apparently no one has used this piece of  data in a long time, but I
> noticed it today. All agents are showing up as “***”
>
>
>
> CCX 12.5
>
>
>
> Here is what the script does:
>
>
>
> And the values I got in my debug:
>
>
>
>
>
>
>
> What is going on here? Do I need to change how I capture this?
>
> Matthew Loraditch​
> Sr. Network Engineer
> (He/Him/His)
> p: *443.541.1518* <443.541.1518>
> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>  |
> e: *MLoraditch at heliontechnologies.com* <MLoraditch at heliontechnologies.com>
> [image: Helion Technologies] <http://www.heliontechnologies.com/>
> [image: Facebook] <https://facebook.com/heliontech>
> [image: Twitter] <https://twitter.com/heliontech>
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