[cisco-voip] Pairing Webex Desktop (Windows app) with Desk Phone

[James Dust]

Kind regards

James

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From: James Dust <james.dust at charles-stanley.co.uk<mailto:james.dust at charles-stanley.co.uk>>
Date: Saturday, 27 Mar 2021, 6:21 pm
To: Cisco VoIP List <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Pairing Webex Desktop (Windows app) with Desk Phone

Hi all,

I am having issues pairing my desk phones (Cisco 8851’s) with the Webex (formally teams) desktop app. Within the app itself no devices are discoverable.

Are there any prerequisites I need to set on my CUCM environment? (version is 11.5)

Any pointers much appreciated.


Kind regards

James

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