[cisco-voip] MRA Onboarding via activation code... phone trust list?

Brian Meade bmeade90 at vt.edu
Tue Nov 9 18:57:44 EST 2021


What's the console logs show?

The Expressway needs to be signed by one of the trusted CAs listed that are
part of the phone firmware.

The Expressway cert authenticates the phone with the MIC.

Do you have activation code onboarding enabled under the MRA config on the
Expressway-C?

On Fri, Nov 5, 2021, 5:30 PM Jonathan Charles <jonvoip at gmail.com> wrote:

> So, I set up activation code MRA for an 8845 (lab first)...
>
> Cloud onboarding worked, got an activation code, tried it out...
>
> Phone kicks back 'check internet connectivtity' and on the status on the
> phone says:
>
> GDS Handshake Succeeded
> A TLS connection failed...
>
> GDS is Cisco's cloud onboarding thingy.... I am assuming it didn't like
> the TLS connection the expressway, but I don't see anything in the
> Expressway logs...
>
> There is a bug and it says we need to load a Hydrant cert back into the
> trust store...
> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvt67257?rfs=iqvred
>
> But where do we need to load it? Tomcat Trust? On the Expressways? The bug
> doesn't say... it needs to be pushed to the phone's trust list, how do you
> do that?
>
>
> Thanks!
>
> Jonathan
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> cisco-voip at puck.nether.net
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>
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