[cisco-voip] Error Processing SAML Response

Jonathan Charles jonvoip at gmail.com
Thu Sep 16 16:56:48 EDT 2021


So, users are randomly getting the above error when logging into CUCM
UCMUser or CUC Inbox... we are also getting it using AD credentials into
admin pages for CUCM/CUC/etc.

For a user, it will work find repeatedly, then you will get the error,
close your browser, and reopen, still get the error for a few minutes. Then
later it will work. When a user is affected, other users work fine.

TAC is saying it is an NTP issue, however, NTP between CUCM 12.5 and IdP
(ADFS 2.0) is fine.

Pings are around 1ms between servers.

Any ideas?


Jonathan
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