[cisco-voip] Error Processing SAML Response

[Benjamin Turner]

Have you tried to run a SAML Tracer?

Sincerely,
Benjamin M. Turner
________________________________
From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Jonathan Charles <jonvoip at gmail.com>
Sent: Thursday, September 16, 2021 4:56:48 PM
To: cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
Subject: [cisco-voip] Error Processing SAML Response

So, users are randomly getting the above error when logging into CUCM UCMUser or CUC Inbox... we are also getting it using AD credentials into admin pages for CUCM/CUC/etc.

For a user, it will work find repeatedly, then you will get the error, close your browser, and reopen, still get the error for a few minutes. Then later it will work. When a user is affected, other users work fine.

TAC is saying it is an NTP issue, however, NTP between CUCM 12.5 and IdP (ADFS 2.0) is fine.

Pings are around 1ms between servers.

Any ideas?


Jonathan



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