[cisco-voip] Fun message on CER after power outage...

Tue Feb 22 17:35:09 EST 2022

Yeah, that seems a bit extreme...

Everything seems fine with the box... every check I have made says it is
working fine... (DB Replication, status, test calls, phone tracking...)

Jonathan

On Tue, Feb 22, 2022 at 3:11 PM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> A UPS with comms available. In our datacenter we have a UPS but it’s not
> comms enabled.
>
>
>
> This is yet another “special requirement” for Cisco collab software that
> will drive people crazy. Including management.
>
>
>
> “Sorry, you took power away, I know have to spend the weekend rebuilding 8
> servers (or more)”
>
>
>
> “But no one else is saying they have to rebuild servers”
>
>
>
> “Yeah, it’s another one of those special requirements”
>
>
>
>
>
> *From:* Nick Russo <russon81 at yahoo.com>
> *Sent:* Tuesday, February 22, 2022 4:07 PM
> *To:* Lelio Fulgenzi <lelio at uoguelph.ca>; Jonathan Charles <
> jonvoip at gmail.com>; cisco-voip at puck.nether.net; Adam Pawlowski <
> ajp26 at buffalo.edu>
> *Subject:* Re: [cisco-voip] Fun message on CER after power outage...
>
>
>
> *CAUTION:* This email originated from outside of the University of
> Guelph. Do not click links or open attachments unless you recognize the
> sender and know the content is safe. If in doubt, forward suspicious emails
> to IThelp at uoguelph.ca
>
>
>
> This is my favorite new Cisco "feature".  All the 14.x platforms have
> this.  I think they implemented in 12.5(su4 or 5), but if the system goes
> down dirty, the official Cisco policy is to do a restore from backup.  So
> far, I haven't had any actual issues after this happens, but if your system
> is in this state, TAC won't help you until you've rebuilt.  There are a few
> options for graceful shutdown in VMWare, but your server needs to be on a
> UPS for them to work.
>
>
>
> On Tuesday, February 22, 2022, 01:01:39 PM PST, Adam Pawlowski <
> ajp26 at buffalo.edu> wrote:
>
>
>
>
>
> I need to find it, but of course can’t right now, but I swear this is in
> the ER documentation somewhere, some version, that the system must be
> re-installed if it shuts down unexpectedly. Outside of this message.
>
>
>
> I got called out on it by TAC, and they have documentation way preceding
> that message appearing visibly to point out where unexpected shutdowns have
> occurred.
>
>
>
> There was a back and forth in the community on this, with a lot of people
> more interesting in making the message go away than trying to figure out if
> the system was okay or rebuild it.
>
> I guess in some places it is normal to operate the infrastructure on car
> batteries or what have you. I really must be missing something as this
> feels like the old “put tape over the check engine light” .
>
>
>
> Same thing I said there – personally, rebuild the thing when you can on
> your time table, instead of having it fail later, or during an upgrade.
>
> CER seems to be the easiest thing to re-install – if you have exports you
> can replace the system functionality rather quickly even when DRF backups
> are no good.
>
>
>
> Adam
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Lelio
> Fulgenzi
> *Sent:* Tuesday, February 22, 2022 3:07 PM
> *To:* Jonathan Charles <jonvoip at gmail.com>; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Fun message on CER after power outage...
>
>
>
> Yes – those warnings were making their way around another forum. It all
> has to do with reviewing the log files for a corresponding manual shutdown
> for any bootup sequences.
>
>
>
> There is a fix (?) for the core apps found here. Normally these should
> work on CER but it’s not listed. Not sure why.
>
>
>
>
> https://www.cisco.com/web/software/286319173/139477/ciscocm.add_utils_ungraceful_warn_disable_v1.0.cop-README.pdf
> <https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fweb%2Fsoftware%2F286319173%2F139477%2Fciscocm.add_utils_ungraceful_warn_disable_v1.0.cop-README.pdf&data=04%7C01%7Cajp26%40buffalo.edu%7C859cdfac22204a281abb08d9f63ee459%7C96464a8af8ed40b199e25f6b50a20250%7C0%7C0%7C637811573460286650%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=oEDfvBpF7svugCuHW%2B7dFkjMp7ECrAioYjVPabG8%2Bng%3D&reserved=0>
>
>
>
> From the readme (above):
>
>
>
> The fix is included natively in 12.5.1SU6 (12.5.1.16900-x) and higher and
> 14SU2 (14.0.1.12900-x) and higher.
>
>
>
> Note: I don’t think this fixes the issue, just removes the warning. If TAC
> reviews the logs and finds an ungraceful shutdown, they can start asking
> you to rebuild.
>
>
>
> PS I don’t see why a system can’t recover without a rebuild either.
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Jonathan
> Charles
> *Sent:* Tuesday, February 22, 2022 2:58 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Fun message on CER after power outage...
>
>
>
> *CAUTION:* This email originated from outside of the University of
> Guelph. Do not click links or open attachments unless you recognize the
> sender and know the content is safe. If in doubt, forward suspicious emails
> to IThelp at uoguelph.ca
>
>
>
> Only on the CLI...
>
>
>
> WARNING: Ungraceful shutdown detected - A rebuild of this node is highly
> recommended to ensure no negative impact(such as configuration or file
> system corruption). For rebuild instructions, see the installation guide.
>
>
>
> The bugs suggest it should only be on 12.5 and early... this is on CER
> 14...
>
>
>
> Any recommendations? This seems a bit extreme...
>
>
>
> The system appears to be working normally.
>
>
>
>
>
>
>
> Jonathan
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20220222/4c64c913/attachment.htm>