[cisco-voip] Cisco UCCX Roadmap

[Matthew Loraditch]

Wasn't at Cisco live but at least as far as what's available to partners, there is nothing that I can't talk about and publicly there is nothing.

The on prem software development is quite nearly dead.


Matthew Loraditch
Sr. Network Engineer
direct: 443.541.1518
e: MLoraditch at heliontechnologies.com
www.heliontechnologies.com
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of JASON BURWELL
Sent: Tuesday, September 6, 2022 7:51 PM
To: 'cisco-voip at puck.nether.net' <cisco-voip at puck.nether.net>
Subject: [cisco-voip] Cisco UCCX Roadmap

[EXTERNAL]

Does anyone that attended Cisco Live have any info on what the future development plans are for UCCX? Is there a v14 and beyond on the roadmap? Any idea how rapidly they are trying to push people to Webex Contact Center? Is anyone on here using Webex Contact Center with 150-200 agents?


Thanks!!
Jason
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