[cisco-voip] Cisco Hybrid Calendar Service with Office 365 integration fail

[Rodrigo Bustos]

Hi,

I am trying to integrate the "Hybrid Calendar" service that is in the Webex
Control Hub with an Office365 platform. The problem occurs when I enter the
test email, as indicated in step 8 of the "Hybrid calendar" service
deployment guide (ref guide:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/calendarservice/cmgt_b_deploy-spark-hybrid-calendar-service/cmgt_b_deploy-spark-hybrid-calendar-service_chapter_0111.html
)
, *the following error appears:*



#######################################################################

Referrer: Control Hub notification toaster-links

Browser URL: https://admin.webex.com/hybrid-services?office365=success

Control Hub Build: 20230425-6b6ca08

View Org ID: e6f4c6af-b1db-45cf-88b1-39d363acdafd

Logged-in User ID: 6fd87840-8432-4e84-b020-fa889db4247b

Logged-in User Org ID: e6f4c6af-b1db-45cf-88b1-39d363acdafd

Logged-in User Clock UTC: Wed, 26 Apr 2023 14:19:17 GMT

Customer Type: Enterprise



Status: 400

Status Text: Bad Request

URL:
https://calendar-cloud-connector-a.wbx2.com/api/v1/orgs/e6f4c6af-b1db-45cf-88b1-39d363acdafd/services/squared-fusion-cal/provisioning/confirmO365Provisioning?testEmail=alfred.flowers@privateaddress101.com&schedulingAccount=
<https://calendar-cloud-connector-a.wbx2.com/api/v1/orgs/e6f4c6af-b1db-45cf-88b1-39d363acdafd/services/squared-fusion-cal/provisioning/confirmO365Provisioning?testEmail=Alfredo.Flores@sgscm.cl&schedulingAccount=Alfredo.Flores@sgscm.cl>
alfred.flowers at privateaddress101.com
<https://calendar-cloud-connector-a.wbx2.com/api/v1/orgs/e6f4c6af-b1db-45cf-88b1-39d363acdafd/services/squared-fusion-cal/provisioning/confirmO365Provisioning?testEmail=Alfredo.Flores@sgscm.cl&schedulingAccount=Alfredo.Flores@sgscm.cl>

Tracking ID: ATLAS_82f6ed8b-f07a-4c49-84bc-060ab66e402b_15

Error: {

  "errorCode": 6,

  "message": "Bad request",

  "errors": [

    {

      "errorCode": 6,

      "description": "Bad request"

    }

  ],

  "trackingId": "ATLAS_82f6ed8b-f07a-4c49-84bc-060ab66e402b_15"

}



Message: Could not save Microsoft 365 calendar settings.

 TrackingID: ATLAS_82f6ed8b-f07a-4c49-84bc-060ab66e402b_15

####################################################################



What do you think could be the cause of this error?


thanks in advance


Rod
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