[cisco-voip] Question about RISDB queries and ATA devices?

[Tim Reimers]

Hi Wes, Ryan, all

I'm not seeing any of the registered ATAs showing up in RTMT under a Device
Search either -- only SEP devices.

I gather that you are all expecting that 'show risdb query phone' as well
as RTMT should be showing the ATAs registered and counted alongside the SEP
devices
so long as the ATAs are running in SCCP mode and not something else...

Thanks Tim

On Thu, May 25, 2023 at 10:17 AM Wes Sisk (wsisk) <wsisk at cisco.com> wrote:

> Yes, registration information is in RIS not in SQL(informix). I see some
> other mentions of this, but not clear resolution.
>
> Note that ATA may follow different CM server resolution and 'show risdb'
> is per-node. Aka, have you checked all nodes with CM service activated
> where ATAs might be registered?
>
> Oh, and ATAs could be h.323 for a while, so are they registering as SCCP?
>
> -w
>
> On May 25, 2023, at 9:50 AM, Tim Reimers <treimers at ashevillenc.gov> wrote:
>
> Hi all -
>
> I'm trying to find the ACTIVELY REGISTERED devices on my UCM 9.1 system.
>
> I need to find the list of actively registered ATA 186 devices and their
> DNs.
>
> * I'm using "show risdb query phones" command, as documented here among
> other sites
>
> https://getpractical.co.uk/2021/10/11/cisco-cucm-reports-from-sql-show-risdb/
>
> That seems to show only the SEPxxxxyyyyzzz devices, aka my 79XX SCCP
> phones.
>
> I don't see any ATAxxxxyyyyzzzz devices being returned.
> Are they not in the "phone" table of the RISDB?
>
> Thanks, Tim
>
> * my understanding is that any variation on the "run sql select" is
> simply querying the Oracle? database for _configured_ devices only, and
> isn't looking
> at the memory table of the Callmanager process to see the _currently
> registered_ devices.
> (I've seen a number of other forum posts where people suggested "run sql"
> commands to gather info, but that is statically configured, not
> necessarily "registered", so that does not seem appropriate for the info I
> want).
>
>
>
> --
>
> *Quis custodiet
> <https://en.wikipedia.org/wiki/Quis_custodiet_ipsos_custodes%3F>ipsos*
> * nexus*
>
> Tim Reimers
>
> Network Administrator
>
> I.T Services
>
> City of Asheville
>
> treimers at ashevillenc.gov
>
> (desk) 828-259-5512
>
> (cell)   828-552-1585
>
> "That’s no ordinary rabbit  packet! That’s the most foul, cruel, and bad
> tempered badly framed packet you ever set eyes on. Listen, that packet’s
> got a vicious streak a mile wide, he’s a killer.He’s got huge sharp
> MTU…eh, he can leap about and cross Vlans…. I warned you, I warned you
> but did you listen? No… ohhh no, it’s just a harmless little packet on
> the network, isn’t it now...."
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-- 

*Quis custodiet
<https://en.wikipedia.org/wiki/Quis_custodiet_ipsos_custodes%3F>ipsos*
* nexus*

Tim Reimers

Network Administrator

I.T Services

City of Asheville

treimers at ashevillenc.gov

(desk) 828-259-5512

(cell)   828-552-1585

"That’s no ordinary rabbit  packet! That’s the most foul, cruel, and bad
tempered badly framed packet you ever set eyes on. Listen, that packet’s
got a vicious streak a mile wide, he’s a killer.He’s got huge sharp MTU…eh,
he can leap about and cross Vlans…. I warned you, I warned you but did you
listen? No… ohhh no, it’s just a harmless little packet on the network,
isn’t it now...."
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