[e-nsp] Critical errors: Connection between MSM-B mother board port X ..

[Andraz Sraka]

Hello,

I'm having some serious problems with my blackdiamond switch and I don't
know how to proceed, because I cannot afford any downtime at the moment.
I can get a spare BD6808 switch and spare MSM slots if needed.

I'm running

Platform:         BD6808

License:          Full L3
System Mode:      802.1Q EtherType is 8100 (Hex).
Diag Mode:        Fast Post
RED Probability:  0
DLCS:             Disabled
Backplane Ls:     port-based

SysHealth Check:  Enabled.   Alarm Level = Log
Recovery Mode:    None
Transceiver Diag: Enabled.    Failure action:  log only
Fdb-Scan Diag:    Enabled.    Failure action:  log only
MSM Failover:     take-links-down

MSM:              MSM-A        MSM-B        
                  ------------ ------------ 
Module Type:      MSM64i       MSM64i       
Current State:    MASTER       SLAVE        

Default Cfg Mode: Standard     
Image Selected:   Primary      Primary      
Image Booted:     Primary                   
Config Selected:  Primary      Primary      
Config Booted:    Primary                   

EW Versions:      
                  MSM-A        
                  ------------ 
Primary EW Ver:   7.3.3.4 [non-ssh] [wlan] 
Secondary EW Ver: 7.3.3.4 [non-ssh] [wlan] 

                  MSM-B        
                  ------------ 
Primary EW Ver:   7.3.3.4 [non-ssh] [wlan] 
Secondary EW Ver: 7.3.3.4 [non-ssh] [wlan] 

and in syslog I am receiving messages like this>>

....
07/12/2007 15:00:49.23 <Info:SYST> MSM-B is inserted.
07/12/2007 15:00:03.23 <Erro:SYST> MSM-B may have problem to boot.
Reboot it.
07/12/2007 14:58:23.23 <Erro:SYST> MSM-B may have problem to boot.
Reboot it.
07/12/2007 14:57:44.19 <Info:SYST> slave MSM communications pipe is
closed 
07/12/2007 14:57:44.15 <Info:SYST> Removed MSM-B base module
07/12/2007 14:57:40.81 <Info:KERN> Secondary Mgmt port enabled
07/12/2007 14:57:40.80 <Info:KERN> Secondary Mgmt port initialized
07/12/2007 14:57:34.70 <Info:SYST> Done initializing MSM-B base module
07/12/2007 14:57:34.21 <Info:SYST> slave MSM communications pipe is
open 
07/12/2007 14:57:33.64 <Info:SYST> MSM-B SN = 701021-00-05 0010F-07310
07/12/2007 14:57:33.53 <Info:SYST> Start initializing MSM-B base module
07/12/2007 14:57:33.23 <Info:SYST> MSM-B is inserted.
07/12/2007 14:56:49.23 <Erro:SYST> MSM-B may have problem to boot.
Reboot it.
07/12/2007 14:56:09.28 <Info:SYST> Removed MSM-B base module
07/12/2007 14:56:09.28 <Info:KERN> Secondary Mgmt port enabled
07/12/2007 14:56:09.27 <Info:SYST> slave MSM communications pipe is
closed 
07/12/2007 14:56:05.31 <Info:SYST> slave MSM communications pipe is
open 
07/12/2007 14:56:05.86 <Info:KERN> Secondary Mgmt port initialized
07/12/2007 14:56:05.81 <Info:SYST> slave MSM communications pipe is
closed 
07/12/2007 14:56:03.59 <Info:SYST> slave MSM communications pipe is
open 
07/12/2007 14:56:03.55 <Crit:SYST> [2] Connection between MSM-B mother
board port 31 and I/O module 8 port 7 broke, fix immediately
07/12/2007 14:56:03.55 <Crit:SYST> backplane=[701000-08 0219h00106 ]
07/12/2007 14:56:03.55 <Crit:SYST> slot 8=[701026-00-08 0034F-54284 ]
07/12/2007 14:56:03.55 <Crit:SYST> MSM-B=[701021-00-05 0010F-07310 ]
07/12/2007 14:56:03.55 <Crit:SYST> [2] Connection between MSM-B mother
board port 30 and I/O module 7 port 7 broke, fix immediately
07/12/2007 14:56:03.55 <Crit:SYST> backplane=[701000-08 0219h00106 ]
07/12/2007 14:56:03.55 <Crit:SYST> slot 7=[701026-00-07 0029F-44881 ]
07/12/2007 14:56:03.55 <Crit:SYST> MSM-B=[701021-00-05 0010F-07310 ]
07/12/2007 14:56:03.55 <Crit:SYST> [2] Connection between MSM-B mother
board port 29 and I/O module 6 port 7 broke, fix immediately
07/12/2007 14:56:03.55 <Crit:SYST> backplane=[701000-08 0219h00106 ]

I also read
http://www.extremenetworks.com/libraries/services/ErrorMessageDecoderRev4.pdf , but I haven't found best solution for this kind of problem? Can any one give me some advice?

Thank you in advance,
 Andraz


-- 
Humppa all the way!!
-------------- next part --------------
A non-text attachment was scrubbed...
Name: smime.p7s
Type: application/x-pkcs7-signature
Size: 3355 bytes
Desc: not available
Url : https://puck.nether.net/pipermail/extreme-nsp/attachments/20070712/53004593/attachment.bin