[f-nsp] debugging restarts

[Joseph Hardeman]

Frankie

 From the responses I have gotten I think it is the management card 
myself, but I need to capture some understandable output so that I can 
show my supervisors the cause of the reboots.  I have done as other 
suggested and cleared the dump so that the next one will be up to date.  
But I don't know if there is a program or guide that will help me debug 
the output for the reason.  I have been searching but haven't found 
anything on the net yet.

Does anyone know of anything, besides contacting tech support at 
Brocade?  Which is way expensive to do.

Thanks

Joe

Frankie John-Lewis wrote:
> Hi Joseph,
>
> In the last few weeks I have experienced similar scenarios to yourself.
>
> One on RX1600 and XMR4000. 
>
> Both cases were solved by switching to the standby management card.
>
> In both cases were a relevant window was available the MC was brought
> back online an caused instability on the network. 
>
>
> Both of these cards have been replaced and everything seems to be fine.
>
> In my previous experience, check to see if you have any issues with the
> switch fabrics and Line Cards, can you get a maintenance window?
>
> Also check to see if the you get an network anomalies before the FI
> restarts.
>
> What version of firmware are you running buddy?
>
> Good luck and shout if you need help. 
>
> -----Original Message-----
> From: foundry-nsp-bounces at puck.nether.net
> [mailto:foundry-nsp-bounces at puck.nether.net] On Behalf Of Joseph
> Hardeman
> Sent: 10 July 2009 12:07
> To: Jeroen Wunnink
> Cc: foundry-nsp
> Subject: Re: [f-nsp] debugging restarts
>
> Hi Jeroen,
>
> We have an external syslog server, but nothing shows up except the Warm 
> restart.  I need to take a put a console cable and hope something shows 
> up screen before crash.
>
> Thanks
>
> Joe
>
> Jeroen Wunnink wrote:
>   
>> I've had occasional reboots on BI (Ironcore and Jetcore) when using 
>> aggregation options combined with BGP.
>>
>> But try setting up an external syslog server and see if anything 
>> strange pops up right before the reboot.
>>
>> Joseph Hardeman wrote:
>>     
>>> Hi Aaron,
>>>
>>> Thank you for the info.  And that is my gut feeling that its the 
>>> management card, but I have been instructed to find a "definitive" 
>>> reason for the reboots.
>>> So if someone knows how I can pull any crash info from the fi and how
>>>       
>
>   
>>> to analyze it that would be great.
>>> Joe
>>>
>>> Aaron Wendel wrote:
>>>       
>>>> I had this exact issue on a BI about a month ago.  It got worse and 
>>>> worse
>>>> until it started rebooting every couple minutes.  No reason was ever
>>>>         
>
>   
>>>> found.
>>>> I replaced the management card and it hasn't restarted since.
>>>>
>>>> Aaron
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: foundry-nsp-bounces at puck.nether.net
>>>> [mailto:foundry-nsp-bounces at puck.nether.net] On Behalf Of Joseph 
>>>> Hardeman
>>>> Sent: Thursday, July 09, 2009 12:23 PM
>>>> To: foundry-nsp at puck.nether.net
>>>> Subject: [f-nsp] debugging restarts
>>>>
>>>> Hi Everyone,
>>>>
>>>> I have another fi that I found has started to restart on its own.  I
>>>>         
>
>   
>>>> am getting "Warm start" in the logs that alerted me.  I did a show 
>>>> tech-support but I did not see a reason for the restarts.  I have 
>>>> enabled "debug all" and set "debug destination log" until I can get 
>>>> a console cable on it and redirect to console.
>>>>
>>>> All power supplies and fans show ok.
>>>>
>>>> Any suggestions on what to check to see why the system is 
>>>> restarting?  I am not seeing anything in the logs or sh commands 
>>>> that is giving me an idea on what is causing the restarts.
>>>>
>>>> Thanks
>>>>
>>>> Joe
>>>> _______________________________________________
>>>> foundry-nsp mailing list
>>>> foundry-nsp at puck.nether.net
>>>> http://puck.nether.net/mailman/listinfo/foundry-nsp
>>>>
>>>>
>>>>   
>>>>         
>>> _______________________________________________
>>> foundry-nsp mailing list
>>> foundry-nsp at puck.nether.net
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>>>       
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