[f-nsp] Experiences with Brocade TAC -> ICX products

[Michael Gehrmann]

Not just your bad luck. We have had VRRP, STP and BGP issues around ICX. As
an experienced engineer getting past T1 & 2 is painful with TAC.

Cheers
Mike

On 25 February 2016 at 02:45, Robert Hass <robhass at gmail.com> wrote:

> Hi
> We just deployed test network running ICX switches for connecting many
> office users. We hit some software bugs (for example with not working OSPF
> as expected). We trying passing them to Brocade TAC, but my current
> experience is that cooperation with TAC is slow like a hell.
>
> Maybe it's just my bad luck.
>
> I'm looking for people having experiences with reporting bugs to Brocade
> TAC.
>
> Are you have positive experience with Brocade TAC ? How fast they can fix
> problems ? How professional they are ?
>
> Rob
>
>
>
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-- 
Michael Gehrmann
Senior Network Engineer - Atlassian
m: +61 407 570 658
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