Off topic: Schematic for monitor

[Ron]

Glen Zook wrote:

> Actually, the company is required by law to provide
> service information.

You gotta be joking...

I have an APC UPS that died a few days after expiration
of warranty. I asked APC for a schematic and they refused,
claiming it's proprietary information. FYI, there is nothing
proprietary in a UPS. OTOH, fixing the darn thing without a
schematic could take hours and hours, as opposed to 20 minutes
with a schematic and PCB layout.

The UPS was about $130 or so at the time. Turned out repair
was (flat fee) $90, and just a bit less for replacing it with
a brand new one... No wonder these pillars of honesty wouldn't
give out the schematic...

This was the 2nd APC product that died on me prematurely. I
went out and bought a new one, making sure that it was not made
by APC.

Bottom line: I don't think manufacturers are aware of a law that
requires dissemination of schematics.

-- Ron



> However, they can require a
> release of liability from the person requesting the
> information.
>
> Frankly, the monitor was possibly manufactured "off
> shore" and the company really doesn't have any
> reliable service information.
>
> Glen, K9STH
>
>
> --- Ed Mosher <wa8zvo at JUNO.COM> wrote:
>
> The company doesn't 'share' tech info due to
> 'liability' concerns.  Guess they don't like people
> hitting the HV by surprise.
>
> =====
> Glen, K9STH
>
> Web sites
>
> http://home.comcast.net/~k9sth
> http://home.comcast.net/~zcomco

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