[j-nsp] High failure rates for M7i/M10i hard disks?

[Hannes Gredler]

Javier Gallardo (DF/TEM) wrote:

>I think so that Juniper people who read this email chain, could take the point with manefacturing department to eliminate the problem with HDs at new routers.Also, cold be necessary public a technical bulleting with needed actions to find and replace suspected HDs or REs. What do yo think?.
>Besides M40 failed router (with only three months in operation), we have another dozen of new M10i and another new M40!. 
>//Javier
>  
>
the issue is visible and understood - most of the stuff is
root-caused due to out-of-spec interaction with certain harddisk
models i.e. can be remedied using a sw-upgrade; once we've
completed all the regression testing a field-alert
will be released; [ETA: order of days]

/hannes