[j-nsp] High failure rates for M7i/M10i hard disks?

Hannes Gredler hannes at juniper.net
Mon Aug 22 14:24:23 EDT 2005


Anderson, Ian wrote:

> 
>Alternatively, is there a bug id# we can watch ?
>  
>
i'll let you know once the FA is out - /hannes

>Had the same problems here about 35 M7's deployed, currently on our 5th
>RMA...
>
>Ian
>
>-----Original Message-----
>From: juniper-nsp-bounces at puck.nether.net
>[mailto:juniper-nsp-bounces at puck.nether.net] On Behalf Of Hannes Gredler
>Sent: 22 August 2005 15:44
>To: info at beprojects.com
>Cc: juniper-nsp at puck.nether.net
>Subject: Re: [j-nsp] High failure rates for M7i/M10i hard disks?
>
>will do - /hannes
>
>info at beprojects.com wrote:
>
>  
>
>>Can you post it here once the Field Alert comes out?
>>
>>Hannes Gredler wrote:
>> 
>>
>>    
>>
>>>Javier Gallardo (DF/TEM) wrote:
>>>
>>>   
>>>
>>>      
>>>
>>>>I think so that Juniper people who read this email chain, could take 
>>>>the point with manefacturing department to eliminate the problem with
>>>>        
>>>>
>
>  
>
>>>>HDs at new routers.Also, cold be necessary public a technical 
>>>>bulleting with needed actions to find and replace suspected HDs or 
>>>>REs. What do yo think?.
>>>>Besides M40 failed router (with only three months in operation), we 
>>>>have another dozen of new M10i and another new M40!. //Javier
>>>>
>>>>
>>>>     
>>>>
>>>>        
>>>>
>>>the issue is visible and understood - most of the stuff is root-caused
>>>      
>>>
>
>  
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>>>due to out-of-spec interaction with certain harddisk models i.e. can 
>>>be remedied using a sw-upgrade; once we've completed all the 
>>>regression testing a field-alert will be released; [ETA: order of 
>>>days]
>>>
>>>/hannes
>>>   
>>>
>>>      
>>>
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>  
>


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