[j-nsp] High failure rates for M7i/M10i hard disks?

[Anderson, Ian]

Alternatively, is there a bug id# we can watch?

Had the same problems here about 35 M7's deployed, currently on our 5th
RMA...

Ian

-----Original Message-----
From: juniper-nsp-bounces at puck.nether.net
[mailto:juniper-nsp-bounces at puck.nether.net] On Behalf Of Hannes Gredler
Sent: 22 August 2005 15:44
To: info at beprojects.com
Cc: juniper-nsp at puck.nether.net
Subject: Re: [j-nsp] High failure rates for M7i/M10i hard disks?

will do - /hannes

info at beprojects.com wrote:

>Can you post it here once the Field Alert comes out?
>
>Hannes Gredler wrote:
>  
>
>>Javier Gallardo (DF/TEM) wrote:
>>
>>    
>>
>>>I think so that Juniper people who read this email chain, could take 
>>>the point with manefacturing department to eliminate the problem with

>>>HDs at new routers.Also, cold be necessary public a technical 
>>>bulleting with needed actions to find and replace suspected HDs or 
>>>REs. What do yo think?.
>>>Besides M40 failed router (with only three months in operation), we 
>>>have another dozen of new M10i and another new M40!. //Javier
>>> 
>>>
>>>      
>>>
>>the issue is visible and understood - most of the stuff is root-caused

>>due to out-of-spec interaction with certain harddisk models i.e. can 
>>be remedied using a sw-upgrade; once we've completed all the 
>>regression testing a field-alert will be released; [ETA: order of 
>>days]
>>
>>/hannes
>>    
>>
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