[j-nsp] J2300 interfaces disappear

Harshit Kumar harshit at juniper.net
Wed Jul 27 12:59:23 EDT 2005


You should contact JTAC
 

> -----Original Message-----
> From: juniper-nsp-bounces at puck.nether.net 
> [mailto:juniper-nsp-bounces at puck.nether.net] On Behalf Of Mike Selders
> Sent: Wednesday, July 27, 2005 8:07 AM
> To: juniper-nsp at puck.nether.net
> Subject: [j-nsp] J2300 interfaces disappear
> 
> I have a customer's J2300 that frequently (3/12 times this morning) 
> seems to experience physical interface failures.  On these occasions, 
> always after a power cycle, it appears to boot normally, but reports 
> that the devices are not found.
> 
> noc at LittleJ> show interfaces fe-0/0/0
> error: device fe-0/0/0 not found
> 
> Not limited to the fast ethernet ports, the two T1 ports seem to be 
> missing as well.  The status leds do not illuminate at all and I have 
> noticed that the following lines are missing from dmesg at a 
> shell login.
> 
> if_pfe_ds1: Added nic 0, pic 0 port 2, chan 0, type 19(T1)
> if_pfe_ds1: Added nic 0, pic 0 port 3, chan 0, type 19(T1)
> 
> If I cycle power again, everything tends to come up fine.  
> The customer 
> tells me this is a brand new device.  Should I have them return it or 
> does this sound familiar to anyone?
> 
> Thanks!
> 
> mjs
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