[j-nsp] Flapping GE Module causing FEB to reboot

Josef Buchsteiner josefb at juniper.net
Wed Apr 5 06:54:36 EDT 2006


Joerg,

      I'm not commenting on internal diagnostic command
      which can not be used in production systems anyway.


      However, I looked at the initial posting and the
      crash dump .I can confirm that you run into the
      problem Pekka mentioned already. You need to open
      a support ticket to get this resolved.


      Josef



Wednesday, April 5, 2006, 10:53:07 AM, you wrote:
JSTN>    
JSTN>    
JSTN> Josef Buchsteiner wrote:
 >> Joerg,
 >>       trust Pekka he was right spot on. Don't run diagnostic on the
 >>       box just like that. You have to do much command before results
 >>       are meaning full. So get in contact with jtac and they will
 >>       provide you with a solution to your problem.
 >>
 >>       josef
JSTN>  
JSTN>  Josef,
JSTN>  
JSTN>  i did the following:
JSTN>  
JSTN>  - bringup chassis slot-state 0 diag
JSTN>  - diagnostic set mode manufacturing
JSTN>  - diag clear log
JSTN>  - diag cchip sramtest
JSTN>  
JSTN>  After the last command, the sramtest was started and some seconds later
JSTN>  i got disconnected from the FEB and wasn't able to reconnect to the FEB
JSTN>  (Connection refused) .. after some time i was able to get in again and
JSTN>  saw that the FEB rebooted itself.
JSTN>  
JSTN>  Maybe there was a problem since the router was still in production (but
JSTN>  i was logged in via Serial Console).
JSTN>  
JSTN>  What's the best way to get it "down" to do all this diagnostic things?
JSTN>  Do i have to deactivate all config things?
JSTN>  
JSTN>  Best regards,
JSTN>  
JSTN>   Joerg
JSTN>   
JSTN>   
JSTN>    
 


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