[j-nsp] Very disappointed with Juniper

[Luke Parrish]

Also, your default support answer will not be "please upgrade your IOS". 
You will find much deeper troubleshooting and "root cause" instead of just 
patching the problem with software.

Very happy customer,
Luke


At 05:45 PM 4/7/2006, Chris Cappuccio wrote:
>I recently moved over several chan DS3s and a few clear DS3s from some ancient
>7507s to a Juniper M20... It was very exciting to get this new router, 40Mpps
>and all.  It was kinda fun to learn the Juniper bgp policy setup, at least
>it got interesting with l3vpn added in the mix.  Juniper had well documented
>everything, and it was even easy to read and find what I needed to get.  If
>anything, the documentation was excessive and overwhelming, it's an adventure
>to find what you need.  Fair enough, after three late nights, all the DS3s
>are switched over!  And, everything works fine.  No bugs, no complains, no
>OIR reboots, no parity errors after replacing RAM three times, no
>complete operating system melt-downs after enabling a new feature, none of
>that.  Come on guys!?!  Now that this thing has been operating for
>weeks at a time, I'm not finding any major bugs that require me to step down
>three versions.  What gives??? I'm missing the late nights of finding an
>IOS version that actually works properly.  What ever happened to unexplained
>spontaneous reboots? Shit, I'm going to be out of a job soon.  I'm not quite
>sure how to deal with this, everything "just works" "out of the box"....
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Luke Parrish
Centurytel Internet Operations
318-330-6661