[j-nsp] Very disappointed with Juniper

Pekka Savola pekkas at netcore.fi
Tue Apr 11 01:22:36 EDT 2006


On Mon, 10 Apr 2006, Luke Parrish wrote:
> Also, your default support answer will not be "please upgrade your IOS".
> You will find much deeper troubleshooting and "root cause" instead of just
> patching the problem with software.

However, unfortunately, often the answer seems to be, "it's working as 
designed, you could file an enhancement request though" [which seem to 
basically go to /dev/null].  Independent of whether the root cause(s) 
were correctly identified..

-- 
Pekka Savola                 "You each name yourselves king, yet the
Netcore Oy                    kingdom bleeds."
Systems. Networks. Security. -- George R.R. Martin: A Clash of Kings


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