[j-nsp] J-Net Communities contact?

[Sean Clarke]

I may be wrong on this one but I think you'd do better to open a case 
with customer care, rather than JTAC, as your case is not technical. 
Maybe you did already.

cheers
Sean

On 19/01/2010 18:50, Stefan Fouant wrote:
> I know this is a long shot, but does anyone have any contacts into any IT
> folks within Juniper who manage the collaboration area?
>
> I switched emails and want to get my new email linked to my J-Net
> Communities account, and I've had a JTAC ticket open for over 2 months now
> with no traction.  I've switched emails in the past and they were able to
> get this working, but now nobody can seem to figure this out.  Seems
> ridiculous that they can't resolve this in over 2 months.
>
> If anyone has a contact, I'd be much obliged if you could pass it along to
> me off-line.
>
> Thanks in advance!
>
> Stefan Fouant, CISSP, JNCIE-M/T
> www.shortestpathfirst.net
> GPG Key ID: 0xB5E3803D
>
>
>
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