[j-nsp] MX480 troubles.

Keith kwoody at citywest.ca
Wed Apr 13 12:18:00 EDT 2011


Hi. You folks have been great at answering some of
my questions regarding our MX480, but have come across
some big problems that me and the person who signed
the PO are not very pleased about.

A month or so ago I found we had a bad MPC card. Ok so
we RMA'd it.

This week I came on site to do some work on the MX.

Long story short, new MPC card that had been installed
and running for 15 days was flaky and possibly even the
MIC too after I spent a day troubleshooting with Juniper
TAC.

So on a non production box, just sitting in the rack, powered
up for a little more than 8 weeks, passing no traffic at all,
it's on the 3rd MPC and 2nd MIC.

I have to say at this point I am really not impressed with
Juniper hardware. I'm sure the box is ok when its running
properly, but at this point I'm having doubts about Juniper.

We were pretty stoked about this box, now...not so much.

Is this an anomaly and we got a lemon? Or have any others
had to replace this many parts in so short of time?







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