[j-nsp] MX480 troubles.

[Paul Stewart]

Hi Keith...

Sounds like really bad luck in my opinion....  our experiences have been
pretty good overall.  I'm not saying that "stuff doesn't break" but have
never RMA'ed a card from an MX yet - not much Juniper period.  In the past
year or so, a couple of EX2200's and a fantray from an ERX-310 is all I've
seen fail.

I'm sure some others have had other levels of luck and will share their
experiences....

Cheers,

Paul


-----Original Message-----
From: juniper-nsp-bounces at puck.nether.net
[mailto:juniper-nsp-bounces at puck.nether.net] On Behalf Of Keith
Sent: Wednesday, April 13, 2011 12:18 PM
To: juniper-nsp at puck.nether.net
Subject: [j-nsp] MX480 troubles.

Hi. You folks have been great at answering some of
my questions regarding our MX480, but have come across
some big problems that me and the person who signed
the PO are not very pleased about.

A month or so ago I found we had a bad MPC card. Ok so
we RMA'd it.

This week I came on site to do some work on the MX.

Long story short, new MPC card that had been installed
and running for 15 days was flaky and possibly even the
MIC too after I spent a day troubleshooting with Juniper
TAC.

So on a non production box, just sitting in the rack, powered
up for a little more than 8 weeks, passing no traffic at all,
it's on the 3rd MPC and 2nd MIC.

I have to say at this point I am really not impressed with
Juniper hardware. I'm sure the box is ok when its running
properly, but at this point I'm having doubts about Juniper.

We were pretty stoked about this box, now...not so much.

Is this an anomaly and we got a lemon? Or have any others
had to replace this many parts in so short of time?





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