[j-nsp] MX480 troubles.

Andy Vance andy.vance at 360.net
Wed Apr 13 12:32:31 EDT 2011


Keith,

I have operated MX-480 networks installed with DPC's and within the last
year have deployed MX-480's with MPC's/MIC's and haven't experienced the
hardware issues you have run into.  Based on my experiences with Juniper
hardware, I would say you've just had unfortunate luck.

Cheers,
Andy



-----Original Message-----
From: juniper-nsp-bounces at puck.nether.net
[mailto:juniper-nsp-bounces at puck.nether.net] On Behalf Of Keith
Sent: Wednesday, April 13, 2011 9:18 AM
To: juniper-nsp at puck.nether.net
Subject: [j-nsp] MX480 troubles.

Hi. You folks have been great at answering some of
my questions regarding our MX480, but have come across
some big problems that me and the person who signed
the PO are not very pleased about.

A month or so ago I found we had a bad MPC card. Ok so
we RMA'd it.

This week I came on site to do some work on the MX.

Long story short, new MPC card that had been installed
and running for 15 days was flaky and possibly even the
MIC too after I spent a day troubleshooting with Juniper
TAC.

So on a non production box, just sitting in the rack, powered
up for a little more than 8 weeks, passing no traffic at all,
it's on the 3rd MPC and 2nd MIC.

I have to say at this point I am really not impressed with
Juniper hardware. I'm sure the box is ok when its running
properly, but at this point I'm having doubts about Juniper.

We were pretty stoked about this box, now...not so much.

Is this an anomaly and we got a lemon? Or have any others
had to replace this many parts in so short of time?





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