[j-nsp] RE : MX80 MIC won't come online

[Chris Evans]

I support both methods of support bit always engage the vendor on weird
things.
On Jun 21, 2011 10:11 AM, "Serge Vautour" <sergevautour at yahoo.ca> wrote:
> We have support. I just find a often get a better and quicker response
from this
> list.
>
>
> FYI: We have gotten this to work. We had to push the button on the MIC
using a
> paper clip to reset it. We were then able online the PIC with the software

> command. Must be a bug!
>
> Serge
>
>
>
> ----- Original Message ----
> From: Chris Evans <chrisccnpspam2 at gmail.com>
> To: Serge Vautour <serge at nbnet.nb.ca>
> Cc: "juniper-nsp at puck.nether.net" <juniper-nsp at puck.nether.net>
> Sent: Tue, June 21, 2011 10:37:53 AM
> Subject: Re: [j-nsp] RE : MX80 MIC won't come online
>
> Just making sure. A lot of folks rely on others in forums vs the vendor.
We
> pay them for support and how will they know of problems when they aren't
> reported.
> On Jun 21, 2011 8:06 AM, "Serge Vautour" <sergevautour at yahoo.ca> wrote:
>> LOL - Yes :)
>>
>> Serge
>>
>>
>>
>> ----- Original Message ----
>> From: Chris Evans <chrisccnpspam2 at gmail.com>
>> To: Serge Vautour <serge at nbnet.nb.ca>
>> Cc: "juniper-nsp at puck.nether.net" <juniper-nsp at puck.nether.net>
>> Sent: Tue, June 21, 2011 8:51:55 AM
>> Subject: Re: [j-nsp] RE : MX80 MIC won't come online
>>
>> Jtac case opened?
>> On Jun 21, 2011 7:44 AM, "Serge Vautour" <sergevautour at yahoo.ca> wrote:
>>> Hello,
>>>
>>> I suppose I didn't include what was obvious to me. The Junos version is
>> 10.2S6.
>>> The MIC is a 20x1G (MIC-3D-20GE-SFP). We have a few other MX80s in Prod
>> all
>>> running the same Junos version and using the same MIC. The MIC does not
>> show up
>>> under "show chassis hardware". The lab box we tried happened to be on
>> 10.4R4. We
>>> tried is to prove that the MIC itself was good, not to prove the
> software.
>>>
>>> Thanks,
>>> Serge
>>>
>>>
>>>
>>> ----- Original Message ----
>>> From: Stéphane Grosjean <Stephane.Grosjean at telindus.fr>
>>> To: "juniper-nsp at puck.nether.net" <juniper-nsp at puck.nether.net>
>>> Sent: Tue, June 21, 2011 5:27:08 AM
>>> Subject: [j-nsp] RE : MX80 MIC won't come online
>>>
>>> Hello,
>>>
>>>
>>> I assume you have checked your JunOS version? Please give us what MIC it
>> is and
>>> JunOS you're running.
>>>
>>>
>>> Kind Regards,
>>>
>>>
>>> Stephane
>>>
>>>>Hello,
>>>>
>>>>We're trying to turn up a new MIC in an MX80. The MIC has been inserted
> in
>> slot
>>>>1 and the box sees it:
>>>>
>>>>user at box> show chassis fpc pic-status
>>>>Slot 0 Online
>>>> PIC 0 Online 4x 10GE XFP
>>>>Slot 1 Online
>>>> PIC 0 Online 10x 1GE(LAN) SFP
>>>> PIC 1 Online 10x 1GE(LAN) SFP
>>>> PIC 2 Offline
>>>> PIC 3 Offline
>>>>
>>>>There are also log entries for FRU insertion. When we try to online to
>> card we
>>>>get:
>>>>
>>>>user at box> request chassis mic fpc-slot 1 mic-slot 1 online
>>>>FPC 1, MIC 1 is empty
>>>>
>>>>We tried the new MIC in another MX80 and it comes up fine. Any
> suggestions
>>
>>> other
>>>>than a bad slot?
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>>>
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