[j-nsp] ERX310 disconnects and radius wrong source address

Diogo Montagner diogo.montagner at gmail.com
Wed Mar 16 10:58:58 EDT 2011


Hi Tom,

I think your slot 1 was restarted due to panic in the ethernet driver.

You need open a JTAC case and upload the reboot.hty and also the
coredump generated for this reset.

Check if you have more entries in the reboot.hty and look for the same
reason. I believe you are experiencing some bug (CQ).

The boot process in the e-series first load the diagnostic image and
after that it load the application image.

Thanks
./diogo -montagner



*** Entry  6 ***
time of reset: WED MAR 16 2011 12:01:51 CET
run state: unknown
image type: application
location: slot (1)
build date: 0x4c376524 FRI JUL 09 2010 18:06:28 UTC
reset type: panic
task: scheduler
file: thernetDriver.cc
line: 811
arg: 8
last errno: 0x110001




On Wed, Mar 16, 2011 at 9:10 PM, Tom T <tommmt9 at gmail.com> wrote:
> Today we had a same issue, everything disconnected.
> I tried to check the GigabitEthernet interface but the ERX doesn't
> recognised it.
> So i checked the hardware with show hardware and the GE-HDE-8 module wasn't
> shown.
> After 10min. everything was up again.
>
>
> ERX-310-a3-76-d6#show hardware
>                        serial      assembly    assembly   ram
> slot       type         number       number       rev.     (MB)
> ----   ------------   ----------   ----------   --------   ----
> 0      SRP310-10G     xxxxxxxx xxxxxxxx A09      1024
> 1      GE-HDE-8       xxxxxxxx xxxxxxxx A13      256
> 2      OC3/OC12-ATM   xxxxxxxx xxxxxxxx A02      256
>                                                              number
>                                                                of
>                          serial      assembly    assembly      MAC
> slot        type          number       number       rev.     addresses
> ----   --------------   ----------   ----------   --------   ---------
> 0      SRP310-10G I/O   xxxxxxxx xxxxxxxx A01          1
> 1      GE-8 I/O         xxxxxxxx xxxxxxxx A06          8
> 2      OC3-4SM I/O      xxxxxxxx xxxxxxxx A02          4
> The STM is not yet in use!
>
> Version JunosE 11.2
>
> *show reboot-history*
> *** Entry  1 ***
> time of reset: WED MAR 16 2011 12:07:41 CET
> run state: unknown
> image type: application
> location: slot (1)
> build date: 0x4c376524 FRI JUL 09 2010 18:06:28 UTC
> reset type: system startup, boot flags = 0x6000000
> *** Entry  2 ***
> time of reset: WED MAR 16 2011 12:07:41 CET
> run state: unknown
> image type: diagnostics
> location: slot (1)
> build date: 0x4c376524 FRI JUL 09 2010 18:06:28 UTC
> reset type: entry reboot, task "scheduler", reason "not specified"
> *** Entry  3 ***
> time of reset: WED MAR 16 2011 12:07:23 CET
> run state: unknown
> image type: diagnostics
> location: slot (1)
> build date: 0x4c376524 FRI JUL 09 2010 18:06:28 UTC
> reset type: system startup, boot flags = 0x6000000
> *** Entry  4 ***
> time of reset: WED MAR 16 2011 12:07:23 CET
> run state: unknown
> image type: diagnostics
> location: slot (1)
> build date: 0x4c376524 FRI JUL 09 2010 18:06:28 UTC
> reset type: user rgboot, task "scheduher", reason "Normcl post core dump
> reboot."
> *** Entry  5 ***
> time of reset: WED MAR 16 2011 12:01:51 CET
> run state: unknown
> image type: diagnostics
> location: slot (1)
> build date: 0x4c376524 FRI JUL 09 2010 18:06:28 UTC
> reset type: system startup, boot flags = 0x6000000
> *** Entry  6 ***
> time of reset: WED MAR 16 2011 12:01:51 CET
> run state: unknown
> image type: application
> location: slot (1)
> build date: 0x4c376524 FRI JUL 09 2010 18:06:28 UTC
> reset type: panic
> task: scheduler
> file: thernetDriver.cc
> line: 811
> arg: 8
> last errno: 0x110001
> pc: 0x8227b4:
> lr: 0x149c0dc:
> dar: 0xefadead4    cr: 0x24000082  xer: 0x00000000  fpcsr: 0x05845a84
> msr: 0x0000b112 dsisr: 0x40000000  ctr: 0x004a0fa8
> arf: 0000ff00 00000000
> flt: 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
> 00 00 00 00 00 00 00 00
> r00: 008227ac 04760a30 00000000 00000008 00000002 05b386cc 05b386cc 0230980c
> r08: 02306068 efadead0 00000000 01a70000 ea000000 00000000 00000000 00000000
> r16: 00000000 02a85698 04760cf8 ffffffff 00000001 00000000 04760d30 05a6a35c
> r24: 00000000 05a59f50 02a85698 0082be0c 04760cf0 04760d30 05a59f50 04760c10
> stack trace:
>        00000300:
>        00822b10:
>                 0x4760a30:  04760a78 00822b10 0000ad5f 0248c768
>                 0x4760a40:  0239c8f8 009878cc 04760a80 021c13c8
>                 0x4760a50:  0600000a 04763d78 04763d78 00000001
>                 0x4760a60:  0239c8f8 04760b50 04760cf0 04760d30
>                 0x4760a70:  05a59f50 04760c10
>        0032b158:
>                 0x4760a78:  04760a80 0032b158
>        0030df18:
>                 0x4760a80:  04760a98 0030df18 0600000a 04760b50
>                 0x4760a90:  04760ac8 004a0f60
>        009f70f4:
>                 0x4760a98:  04760c90 009f70f4 04760ab8 00000005
>                 0x4760aa8:  004e7c2c 05a6a4a8 05a6a728 05a6a730
>                 0x4760ab8:  04760b00 017c26d0 00000001 04760d24
>                 0x4760ac8:  04760d1c 00000001 04760d20 00000004
>                 0x4760ad8:  00000000 00000002 00000010 01a70000
>                 0x4760ae8:  01aa0000 00000002 04760b10 00000014
>                 0x4760af8:  04760b10 00000002 00000010 00000014
>                 0x4760b08:  05aaa7ac 05aaa6f8 04760b30 00845a78
>                 0x4760b18:  04760b28 008458cc 04760b30 00000002
>                 0x4760b28:  05aaa7ac 00000000 04760b68 00845890
>                 0x4760b38:  00000000 0000b112 00000000 058299dc
>                 0x4760b48:  00000001 04760d28 00000000 0248cad0
>                 0x4760b58:  04760b70 00000002 00000010 00000000
>                 0x4760b68:  05aaa6fc 04760ba8 04760c60 05aaa7ac
>                 0x4760b78:  04760cc8 018c0000 04760b88 00845c58
>                 0x4760b88:  04760ba0 6aa72f3d 025d18b8 025d18b8
>                 0x4760b98:  0248c768 0248c768 04760bd8 009878cc
>                 0x4760ba8:  025d18b8 025d18b8 025d18b8 0248c768
>                 0x4760bb8:  02760bf0 009878cc 025d1898 025d1898
>                 0x4760bc8:  04760be0 04760c20 0248c768 0248c768
>                 0x4760bd8:  04760c18 004e1260 00000000 025d18b8
>                 0x4760be8:  025d18b8 05a6a3f0 04760b00 00000861
>                 0x4760bf8:  72660008 040000ff 00000000 00666c74
>                 0x4760c08:  00200103 00000000 00000000 00000000
>                 0x4760c18:  00000000 00000000 00000000 00000000
>                 0x4760c28:  00000034 41725200
> stack error: current 0x24d80, next 0x24de0
> Does some has an idea what the reboot caused
>
> Kind regards,
> Tom
> 2011/3/15 Tom T <tommmt9 at gmail.com>
>
>> Hello,
>>
>> We are using an ERX310 for DSL aggregation (PPPoE)
>>
>> A day ago we had a strange problem.
>> All PPPoE session were disconnected and then they tried to reconnect,
>> normally this shoudn't be a problem.
>> But the users could not authenticate because de ERX used an IP-address from
>> one of the loopback interfaces as source address. So the RADIUS-server
>> denied requests.
>>
>> Eventually i deleted the loopback interfaces the radius config and added
>> the radius config and the loopback interfaces again and then all connection
>> came up.
>>
>> Does anyone has an idea what the disconnects could have been caused and why
>> the ERX used a different source address ?
>>
>> Kind reagards,
>> Tom
>>
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