[j-nsp] JCare Differences

[Olivier Benghozi]

Right, but you have a one year warranty on MX stuff (return to factory).

However depending of your needs you may want to have a nextday delivery or buy some spare...


> Le 16 sept. 2015 à 14:33, Josh Baird <joshbaird at gmail.com> a écrit :
> 
> Hi,
> 
> Mostly new to the Juniper world, and I'm a bit confused about JCare
> offerings.
> 
> I'm pricing a new MX kit that is being quoted with SVC-COR (JCare Core).
> With this offering, will Juniper not replace my defective hardware?  Unless
> I'm mis-understanding this document [1], it would seem that CORE only
> allows access to JTAC and E-Learning, but no defective hardware
> replacement?
> 
> [1] http://www.juniper.net/us/en/local/pdf/datasheets/1000326-en.pdf
> 
> Thanks,
> 
> Josh