[j-nsp] JCare Differences

Josh Baird joshbaird at gmail.com
Wed Sep 16 08:33:14 EDT 2015


Hi,

Mostly new to the Juniper world, and I'm a bit confused about JCare
offerings.

I'm pricing a new MX kit that is being quoted with SVC-COR (JCare Core).
With this offering, will Juniper not replace my defective hardware?  Unless
I'm mis-understanding this document [1], it would seem that CORE only
allows access to JTAC and E-Learning, but no defective hardware
replacement?

[1] http://www.juniper.net/us/en/local/pdf/datasheets/1000326-en.pdf

Thanks,

Josh


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