[j-nsp] what do do with bug reports

[Jeffrey Haas]

> On Jun 15, 2020, at 2:15 AM, Baldur Norddahl <baldur at gigabit.dk> wrote:
> 
> 
> What am I supposed to do with glaring bugs? Are Juniper interested in
> knowing those or don't they care?

Treat the following as "I do not speak for official Juniper support policy".  

It is to your benefit to open JTAC tickets on issues found.  This means that when it becomes a Problem Report (PR) in the internal bug system, it's tagged with the impacted customers.  Customers reporting issues will often change prioritization of how issues are dealt with vs. some random developer filing the PR.  

And it absolutely doesn't hurt if you note any PR# that's associated with an issue, if one gets back to you.  It means that devs that are watching things with some knowledge of the issue may be able to add it to the report. 

-- Jeff