[Outages-discussion] What's proper traffic for outages@?

[Jay R. Ashworth]

----- "virendra rode" <virendra.rode at gmail.com> wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> In the interest of not being heavy handed we thought (based on
> collective feedback) it made sense to split outages list to keep post
> outages (troubleshooting) and other chatter away from actual outages
> list. For the most part it has operated in that direction where once
> in a while we jump in to steer users to the appropriate
> sub-list or to a different forum.
> 
> I believe outages-announce@ / outages-discussion@ sub-list addresses
> the above concern for the most part.
> 
> Whether one filters or unsubscribe outages sublist, I will leave that
> up to user's discretion.

The issue that's coming on here is this: "does the list cover enough different
domains that its traffic has risen to where it no longer does *me* any good
to be subscribed to it?" for varying values of "me".

The only extent to which list subscribers have an investment in the answer
(that is, the point at which you complain, rather than merely unsubscribing)
is if we've made a specific policy as to what domains are not suitable to 
announce outages on, on the list.

Different constituencies, as always, will have different opinions on what is
suitable, and when the traffic has passed their personal pain threshhold for
S/N, but anyone who's been on a technical mailing list in the last 20 years
should be expected to know that, already, IMNSHO.

My personal opinion is: anything that covers a major backbone or EP, a major
regional, carrier fiber or hotels, colos, or major public services on the net
is suitable traffic for Outages -- though we need to be careful to take anything
that is not strictly followup datapoints to the -discuss list.

I specifically include in my perception major national/worldwide service
providers like Akamai and lots of the services they support, like YT; Google
and its networks, major long-distance voice and Blackberry outages, and 
other major eyeball services like Youtube, Facebook and IM networks.

In general, if I was working at an ISP, anything which I'd have wanted someone to
tell me about before I started getting end-user calls about it.

Other people will have different opinions, of course.

Cheers,
-- jra

-- 
Jay R. Ashworth                   Baylink                      jra at baylink.com
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