[Outages-discussion] [outages] Grasshopper Outage

[Jay Ashworth]

Isabel: you are sending your messages *to mailing lists with tens of thousands of 
people on them*, not to individual people as the framing of your replies suggests
you believe.

Please remember always to check the To address on your email before hitting send.

And since this mailing list does *not* set Reply-to, as is best practice for technical
mailing lists (and really, any list), check to make sure you understand the various ways
your mail client program generates replies -- your reply to this list required conscious
effort... which is even more incompatible with the personal tone of your reply.

Cheers,
-- jr '</moderator>' 

----- Original Message -----
> From: "isabel dias" <isabeldias1 at yahoo.com>
> To: frnkblk at iname.com
> Cc: outages-discussion at outages.org
> Sent: Sunday, October 9, 2011 7:09:44 AM
> Subject: Re: [Outages-discussion] [outages] Grasshopper Outage
> who are you Frank , and what do you mean ?
> 
> 
> 
> ________________________________
> From: Frank Bulk <frnkblk at iname.com>
> To: 'isabel dias' <isabeldias1 at yahoo.com>
> Cc: outages-discussion at outages.org
> Sent: Saturday, October 8, 2011 8:01 PM
> Subject: RE: [outages] Grasshopper Outage
> 
> 
> Isabel:
> 
> You posted something on NANOG today, too, that didn’t make much sense
> or fit the conversation flow. I don’t know quite how to respond.
> 
> Frank
> 
> From:isabel dias [mailto:isabeldias1 at yahoo.com]
> Sent: Saturday, October 08, 2011 1:50 PM
> To: frnkblk at iname.com; 'Tom Merrill'; outages at outages.org
> Subject: Re: [outages] Grasshopper Outage
> 
> do you have BGP confederations configured in the network? is it
> affecting mostly outbound or inbound traffic ?
> what is the MTTR? and your SLA?
> 
> Grasshopper is such a name!
> 
> 
> From:Frank Bulk <frnkblk at iname.com>
> To: 'Tom Merrill' <tom at mtnflyer.net>; outages at outages.org
> Sent: Saturday, October 8, 2011 7:34 PM
> Subject: Re: [outages] Grasshopper Outage
> Reading between the lines it sounds like they really don’t want to
> execute their DR plan.
> 
> Frank
> 
> From:outages-bounces at outages.org [mailto:outages-bounces at outages.org]
> On Behalf Of Tom Merrill
> Sent: Saturday, October 08, 2011 1:08 PM
> To: outages at outages.org
> Subject: [outages] Grasshopper Outage
> 
> Grasshopper phone system provider is down across the entire company.
> All clients are down with phone numbers ringing or busy tone.
> 
> They are moving to their Disaster Recovery site.
> 
> "The issues started at approximately 4 am (EDT). We're trying to fix
> this as quickly as possible, but don't have an estimate for how much
> longer this will last at this time. We'll be posting regular updates
> to this status page"
> 
> 
> https://support.grasshopper.com/index.php?_m=news&_a=viewnews&newsid=78
> 
> 
> 
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-- 
Jay R. Ashworth                  Baylink                       jra at baylink.com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates     http://baylink.pitas.com         2000 Land Rover DII
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