[Outages-discussion] [outages] Grasshopper Outage

[isabel dias]

who are you Frank , and what do you mean ?



________________________________
From: Frank Bulk <frnkblk at iname.com>
To: 'isabel dias' <isabeldias1 at yahoo.com>
Cc: outages-discussion at outages.org
Sent: Saturday, October 8, 2011 8:01 PM
Subject: RE: [outages] Grasshopper Outage


Isabel:
 
You posted something on NANOG today, too, that didn’t make much sense or fit the conversation flow.  I don’t know quite how to respond.
 
Frank
 
From:isabel dias [mailto:isabeldias1 at yahoo.com] 
Sent: Saturday, October 08, 2011 1:50 PM
To: frnkblk at iname.com; 'Tom Merrill'; outages at outages.org
Subject: Re: [outages] Grasshopper Outage
 
do you have BGP confederations configured in the network? is it affecting mostly outbound or inbound traffic ?
what is the MTTR? and your SLA?
 
Grasshopper is such a name!
 
 
From:Frank Bulk <frnkblk at iname.com>
To: 'Tom Merrill' <tom at mtnflyer.net>; outages at outages.org
Sent: Saturday, October 8, 2011 7:34 PM
Subject: Re: [outages] Grasshopper Outage
Reading between the lines it sounds like they really don’t want to execute their DR plan.
 
Frank
 
From:outages-bounces at outages.org [mailto:outages-bounces at outages.org] On Behalf Of Tom Merrill
Sent: Saturday, October 08, 2011 1:08 PM
To: outages at outages.org
Subject: [outages] Grasshopper Outage
 
Grasshopper phone system provider is down across the entire company. All clients are down with phone numbers ringing or busy tone.
 
They are moving to their Disaster Recovery site. 
 
"The issues started at approximately 4 am (EDT). We're trying to fix this as quickly as possible, but don't have an estimate for how much longer this will last at this time. We'll be posting regular updates to this status page"
 
 
https://support.grasshopper.com/index.php?_m=news&_a=viewnews&newsid=78
 
 

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