[Outages-discussion] [outages] Brighthouse Tampa - outage?

[Kevin Blackham]

Bug...like this one?

Details: On Thursday, September 8th from 9:25 PM to 9:45 PM, an
incoming Internet route with extended BGP attributes triggered a problem
with some older XMission routers that caused some of our IBGP sessions to
flap, causing connectivity problems within our network.  We took action to
block the particular route to prevent it from occurring again, and
coincidentally, we were waiting for replacements for the old routers... <snip>

On Sep 8, 2011, at 4:21, Brent Teal <bteal at telovations.com> wrote:

> The RFO said that it was a Cisco bug.
> 
>  
> 
> From: outages-discussion-bounces at outages.org [mailto:outages-discussion-bounces at outages.org] On Behalf Of Kevin Blackham
> Sent: Thursday, September 08, 2011 6:07 AM
> To: frnkblk at iname.com
> Cc: <outages-discussion at outages.org>
> Subject: Re: [Outages-discussion] [outages] Brighthouse Tampa - outage?
> 
>  
> 
> Story devoid of detail. Any real RCA?
> 
> On Sep 7, 2011, at 13:38, "Frank Bulk" <frnkblk at iname.com> wrote:
> 
> More here:
> 
> http://www.fiercecable.com/story/software-glitch-sparks-outage-among-1m-bright-house-subscribers/2011-09-07?utm_medium=nl&utm_source=internal
> 
>  
> 
> Frank
> 
>  
> 
> From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On Behalf Of Barry Fawthrop
> Sent: Tuesday, September 06, 2011 4:34 PM
> To: outages at outages.org
> Subject: Re: [outages] Brighthouse Tampa - outage?
> 
>  
> 
> On 09/06/2011 02:59 PM, Jay Ashworth wrote:
> 
> ----- Original Message -----
> From: "Drew Linsalata" <drew.linsalata at gmail.com>
>  
> We lost touch with a customer remote site in Tampa on a Brighthouse
> connection (24.227.73.170) about 25 minutes ago. Calls to Brighthouse
> are returning fast busies, the Brighthouse.com site is a mess from where
> we're looking and we see nothing past what appears to be a Brighthouse edge
> router in the Tampa area.
>  
> Yeah, they had an outage this morning for 30-45 minutes, around noon; I've
> heard murmurs about an equipment outage in Auburndale (which is apparently
> their CFL hub, for unobvious reasons).  
>  
> It's back now, at least everywhere I have knowledge of.
>  
> Cheers,
> -- jra
>  
> 30 - 45 mins   try  1 hr 45 mins
> We lost connection at 11:15  and was only restored around   1 pm
> 
> 
> 
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