[Outages-discussion] [outages] Brighthouse Tampa - outage?

[Brent Teal]

Sorry about the HTML.  Brighthouse said it was a Cisco bug.

From: outages-discussion-bounces at outages.org [mailto:outages-discussion-bounces at outages.org] On Behalf Of Brent Teal
Sent: Thursday, September 08, 2011 7:22 AM
To: <outages-discussion at outages.org>
Subject: Re: [Outages-discussion] [outages] Brighthouse Tampa - outage?


Story devoid of detail. Any real RCA?

On Sep 7, 2011, at 13:38, "Frank Bulk" <frnkblk at iname.com> wrote:
More here:
http://www.fiercecable.com/story/software-glitch-sparks-outage-among-1m-bright-house-subscribers/2011-09-07?utm_medium=nl&utm_source=internal
 
Frank
 
From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On Behalf Of Barry Fawthrop
Sent: Tuesday, September 06, 2011 4:34 PM
To: outages at outages.org
Subject: Re: [outages] Brighthouse Tampa - outage?
 
On 09/06/2011 02:59 PM, Jay Ashworth wrote: 
----- Original Message -----
From: "Drew Linsalata" <drew.linsalata at gmail.com>
 
We lost touch with a customer remote site in Tampa on a Brighthouse
connection (24.227.73.170) about 25 minutes ago. Calls to Brighthouse
are returning fast busies, the Brighthouse.com site is a mess from where
we're looking and we see nothing past what appears to be a Brighthouse edge
router in the Tampa area.
 
Yeah, they had an outage this morning for 30-45 minutes, around noon; I've
heard murmurs about an equipment outage in Auburndale (which is apparently
their CFL hub, for unobvious reasons).  
 
It's back now, at least everywhere I have knowledge of.
 
Cheers,
-- jra
 
30 - 45 mins   try  1 hr 45 mins
We lost connection at 11:15  and was only restored around   1 pm

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