[Outages-discussion] [outages] Brighthouse Tampa - outage?

[Brent Teal]

The RFO said that it was a Cisco bug.

From: outages-discussion-bounces at outages.org [mailto:outages-discussion-bounces at outages.org] On Behalf Of Kevin Blackham
Sent: Thursday, September 08, 2011 6:07 AM
To: frnkblk at iname.com
Cc: <outages-discussion at outages.org>
Subject: Re: [Outages-discussion] [outages] Brighthouse Tampa - outage?

Story devoid of detail. Any real RCA?

On Sep 7, 2011, at 13:38, "Frank Bulk" <frnkblk at iname.com<mailto:frnkblk at iname.com>> wrote:
More here:
http://www.fiercecable.com/story/software-glitch-sparks-outage-among-1m-bright-house-subscribers/2011-09-07?utm_medium=nl&utm_source=internal

Frank

From: outages-bounces at outages.org<mailto:outages-bounces at outages.org> [mailto:outages-bounces at outages.org] On Behalf Of Barry Fawthrop
Sent: Tuesday, September 06, 2011 4:34 PM
To: outages at outages.org<mailto:outages at outages.org>
Subject: Re: [outages] Brighthouse Tampa - outage?

On 09/06/2011 02:59 PM, Jay Ashworth wrote:

----- Original Message -----

From: "Drew Linsalata" <<mailto:drew.linsalata at gmail.com>drew.linsalata at gmail.com<mailto:drew.linsalata at gmail.com>>



We lost touch with a customer remote site in Tampa on a Brighthouse

connection (24.227.73.170) about 25 minutes ago. Calls to Brighthouse

are returning fast busies, the Brighthouse.com<http://Brighthouse.com> site is a mess from where

we're looking and we see nothing past what appears to be a Brighthouse edge

router in the Tampa area.



Yeah, they had an outage this morning for 30-45 minutes, around noon; I've

heard murmurs about an equipment outage in Auburndale (which is apparently

their CFL hub, for unobvious reasons).



It's back now, at least everywhere I have knowledge of.



Cheers,

-- jra


30 - 45 mins   try  1 hr 45 mins
We lost connection at 11:15  and was only restored around   1 pm


_______________________________________________
Outages-discussion mailing list
Outages-discussion at outages.org<mailto:Outages-discussion at outages.org>
https://puck.nether.net/mailman/listinfo/outages-discussion
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages-discussion/attachments/20110908/8f7455b4/attachment-0001.html>