[Outages-discussion] Comcast Business flapping?

[Billy Tiemann]

Sadly, the only way to get real support from Comcast (business or personal), is to publicly Tweet about it.  My Comcast Business had upstream loss for 2 months before I tweeted  and got a response of 4-5 people on site first thing in the AM for a week and the problem was finally resolved.  @ComcastCares, @ComcastBill, @ComcastSteve etc

Billy

On Feb 24, 2012, at 6:24 AM, Frank Bulk wrote:

> Yes, it’s gone.  If you have a Comcast account, log into your account and go to the account summary page. There’s a box in the top right hand side that says "Comcast Service Health Status", beneath that is a link to check for service interruptions in your area.  Of course, this doesn’t help too much if you’re offline and don’t have your smartphone.
>  
> Frank
>  
> From: outages-discussion-bounces at outages.org [mailto:outages-discussion-bounces at outages.org] On Behalf Of Andy Grosser
> Sent: Friday, February 24, 2012 7:44 AM
> To: outages-discussion at outages.org
> Subject: [Outages-discussion] Comcast Business flapping?
>  
> We're seeing a lot of our Comcast business class sites in the Boston area flap.  They've been up and down for a few hours now.  Calls to Comcast get us nowhere.
> 
> I also noticed that the Comcast outage site on the Outages Dashboard (http://online.comcast.net/networkhealth/outagecheck.aspx) is dead.  
> 
> Anyone know of a useful, working URL that reports Comcast issues?
> 
> Thanks,
> 
> Andy
> 
> -- 
> Andy Grosser
> andy (at) meniscus [dot] org
> ---
> 
> 
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