[Outages-discussion] [outages] Call Centric Sip outage

Mitch mitpatterson at gmail.com
Sun Oct 7 18:00:15 EDT 2012


Doesn't look like it, the time frames don't line up, and the PowerPhone one
says it was brief, call centric has been on going.

On Sun, Oct 7, 2012 at 1:19 PM, Frank Bulk <frnkblk at iname.com> wrote:

> Is is PhonePower using CallCentric?****
>
> http://www.newsforshoppers.com/phone-power-experiencing-outage/36710225/**
> **
>
> ** **
>
> Frank****
>
> ** **
>
> *From:* outages-bounces at outages.org [mailto:outages-bounces at outages.org] *On
> Behalf Of *Mitch
> *Sent:* Saturday, October 06, 2012 8:37 PM
> *To:* Micah Brandon
> *Cc:* outages at outages.org
> *Subject:* Re: [outages] Call Centric Sip outage****
>
> ** **
>
> Latest update(I didn't bother pasting the whole thing):****
>
> ** **
>
> *Investigation into current problems:*
> Hello,
>
> *UPDATED 10/06 4:00 PM EST*
>
> The second attack against our new servers has been suppressed.
>
> sip.callcentric.com and srv.callcentric.com should provide better quality
> and functionality and they are being continually monitored. We are still
> committed to answering questions and will continue to provide as
> timely/detailed support as possible.
>
> With this in mind, we recommend subscribing/following our official Twitter
> page (http://www.twitter.com/Callcentric) as we will be posting updates
> and additional information as available.
>
> The original attack is still ongoing and we are returning to this issue in
> order to attempt to restore normal service across the board. This
> investigation process involves deep packet inspection and analysis to
> properly diagnose and prevent any other damage.
>
> We sincerely appreciate your patience with us and again apologize for the
> inconvenience.****
>
> ** **
>
> On Sat, Oct 6, 2012 at 6:38 PM, Micah Brandon <brandon at netsville.com>
> wrote:****
>
> Well, that's just weak.  Let's publish information for some of our
> clients.  Yeah, the Internets will never find out...  However, they do
> appear to have a handle on things right now.  But the botnet is probably at
> reduced strength over the weekend.  They are going to have a serious case
> of the Mondays if they don't dial it up and get ahead of this thing.****
>
>
> On 10/06/2012 12:25 PM, Mitch wrote:
> > Well I guess their work around didn't work(probably didn't help that I
> was one of the people to publish the new info):
> >****
>
> > *Investigation into current problems:*
> > Hello,
> >
> > *UPDATE*
> >
> > Unfortunately, the attacks against us have been modified and we are now
> experiencing two different types of DDoS attacks. The new servers (
> sip.callcentric.com <http://sip.callcentric.com> and srv.callcentric.com <
> http://srv.callcentric.com>) were meant to assist in reducing the load
> and allowing service to operate for some clients. Unfortunately due to this
> new information being publicly released, outside of Callcentric, our new
> servers have also been affected. As such, the work-around that we developed
> and the information provided yesterday will no longer work.
> >****
>
> ** **
>
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