[Outages-discussion] Unpleasant discovery

[Seth Mattinen]

On 10/27/12 1:13 PM, George Herbert wrote:
> 
> 
> On Oct 27, 2012, at 12:44 PM, Alex Rubenstein <alex at corp.nac.net> wrote:
> 
>> What lead you to believe that just by being in the proverbial 'cloud', that you would have reliable service that dodges natural disasters?
>>
>> When you buy a service that doesn't have transparency, don't expect transparency. 
> 
> I spend most of my time as a consultant; *I* certainly know better on the risks side, which is why I spent 36 hours beating through the location obfuscation for $CURRENTCLIENT.
> 
> It was statistically possible that everything could be there.  We knew part was.  Finding out that it all really is, is slightly annoying, even having 20+ years experience.  Not shocking, but annoying.
> 


How does the client feel about it?

~Seth