[Outages-discussion] [outages] Fiber Cut in SF Bay Area

[Frank Bulk]

News coverage here:
http://www.santacruzsentinel.com/localnews/ci_23038054/internet-outage-linke
d-san-jose-transformer-vandalism

 

Note the competitor's comments. =)

 

I'm not sure if this fiber was a mixture of a local loop and transport, but
from the affected services, it looks like there definitely was a transport
component where customers didn't have a ring topology to protect them from a
cut like this.  Perhaps some circuits were built redundantly and this was
just one path, but we'll never know.  

 

Frank

 

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Robert
Glover
Sent: Tuesday, April 16, 2013 1:09 PM
To: outages at outages.org
Subject: Re: [outages] Fiber Cut in SF Bay Area

 

Mitch,

Yep that is exactly what I see in Megapath CONNECT as well for our myriad of
Gilroy circuits..

>From what I have gathered from various news outlets and other mailing lists,
a power substation in San Jose was vandalized, along with fiber that runs
nearby it. HAZMAT had to get the sub-station vandalism cleaned up before
AT&T could get in to start splicing.  

-Robert 

On 04/16/2013 11:01 AM, Mitch wrote:

This is all I have from Megapath: 

Description:
We are currently experiencing a service interruption due to equipment
failure at the GLRYCAXF central office in San Jose, CA.

UPDATE: Megapath NOC is still following up with Carrier/ ILEC to resolve the
fibercut issue in their network. No ETR available. 

Master TT number: 5303870
Severity Level: P1
Total End-Users Affected: 1
Start Time: 04/16/2013 01:15:00 AM PDT

 

On Tue, Apr 16, 2013 at 10:37 AM, Robert Glover <robertg at garlic.com
<mailto:robertg at garlic.com> > wrote:

Hi,

I've got confirmed reports (from Cogent and Megapath) that there is a fiber
cut affecting service through the South Bay.  We have Cogent fiber circuits
down in Campbell and San Martin.   In San Martin, landlines have no dialtone
and AT&T cell phones have no service whatsoever.  All calls to Gilroy
landlines are failing to All Circuits Busy.


Anyone have any further details?   The issue seems to have started around
1:00am PDT or so.

-Robert
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